your web software problem

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
No se pueden abrir las sub pestañas como TODAY, ni otras sub categorías, algo obstruye digitalmente a la manita. También un letreto de VER SIMILARES tapa el nombre del fotógrafo.
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Zaza Rubio

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Zaza, is this correct translation of what your problem is (I had to use google translate)?

"Unable to open the sub tabs as TODAY, or other sub categories, something obstructs digitally mannitol. Also letters SEE SIMILAR cover the photographer's name."

Can you please help me understand what does "digitally mannitol" means?

Can you please post what operating system and web browser you are using, and on what page you are having this problem (link would be useful).

Also, is this your profile?
http://www.pixoto.com/elenarubioc
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Zaza Rubio

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Thanks for responding so soon. The page where the problem is the LEADERBOARD where one can see the position of one's photo. I cannot click the TODAY, just can see THIS WEEK images.
My web browser is Google Crom, the one I always use and have had no problem so far.
The other mater is that a llittle message that says SEE SIMILAR appears over the name of the photographer on the image, and cannot see name, neither the number of position of my pic.
Best regards,
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Jasenka, Official Rep

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Zaza, so when you hover your mouse over "This week" you get no drop down box from which you can choose other options (like today, yesterday, last week...)?

Is it category specific or it happens on all category leaderboards?

Can you please confirm your account link, and let me know what operating system you are using.
Also, can you please specify version of Chrome browser.
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Zaza Rubio

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Exactly, and it happens all over the total icons on that page, also it is being difficult to click on MY IMAGES to open the page.
By the way it is happening on the LEADERBOARD of NATURE UP CLOSE , because my photos are flowers mainly.

http://www.pixoto.com/images-photogra...

My operating system is Windows 7
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Zaza Rubio

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Now I have checked out and it happens on all LEADERBORD pages. For voting there is no problem.

Thanks and I hope you can fix it.

Thanks and regards,

Zaza
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Zaza Rubio

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I figured out what is happening! It is because of the DOWNLOAD and BUY CANVAS, do not allow that mouse reach the TODAY, YESTERDAY, MY IMAGES, etc.
Can you do something to fix it?

Thanks,

Zaza
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Jasenka, Official Rep

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Thank you for information Zaza, can you please just let me know what version is your Chroma browser so I can forward this to our tech.
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Zaza Rubio

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Google Chrome.Ink
Version 31.01650.63

thanks and regards,

Zaza

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