Won't let me download photos

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Archived and Closed

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In two days I've only being able to submit two photos. It won't let me download anymore and I'm getting RATHER grumpy with the situation.
Photo of Kerri Back

Kerri Back

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Posted 8 years ago

  • 1
Photo of Andrew Halpern

Andrew Halpern

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I thought that only Pro accounts had download capability. Or do you mean upload your photos?
Photo of Kerri Back

Kerri Back

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Upload. I managed to get another one uploaded. It's taking hours..... grrrr
Photo of Kerri Back

Kerri Back

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Upload.
Photo of Andrew Halpern

Andrew Halpern

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I think the problem is the Internet. I just uploaded 2 pics with no problem so I don't think the issue is Pixoto.
Photo of Jason Kiefer

Jason Kiefer, Official Rep

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Kerri - If you have a slower upload speed on your connection you may want to try resizing your images before you upload them. Also - if you are using IE you might want to try using Firefox or Chome as those browsers will show you the current status of the upload.
Photo of Kerri Back

Kerri Back

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Hello, none of the above apply. I use chrome and every other part of the internet is fast. I have been uploading photos to FB without any issues. It is DEFINATELY an issue with this site.

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