Why No email notification for the awards yesterday "Day of 8/01/12"

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  • Question
  • Updated 8 years ago
I received awards yesterday, but there is no email notification, increase in the Points and Number of Awards. is there something wrong with pixoto now? :(
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Jbern B. Eugenio

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Posted 8 years ago

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Ralph Harvey

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Jason said there was a bug in the system maybe that is waht has caused this too.

Lets hope its all sorted soon ?
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Jbern B. Eugenio

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Thanks Ralph, have a nice day :)
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Michelle Meenawong

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Any news on this?
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Michelle Meenawong

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when I go to my awards page I can see that I got one more awards but it should be now 115 and not 114 and the points are also still the same amount as for 114 awards.
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Jbern B. Eugenio

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its also happen to me and until now there is no reply from pixoto side, maybe they still working on it up to this moment, good day to you Michelle :)
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Michelle Meenawong

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ok let's wait a little bit. Good day to you as well
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Jason Kiefer, Official Rep

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We're working on it. Sorry for the delay.
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Jbern B. Eugenio

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Thanks Jason :)
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Jbern B. Eugenio

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Last night i received another awards and issue of the above is still there, hope this will be fixed.
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Jason Kiefer, Official Rep

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This is fixed. Thanks for your patience.
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Jbern B. Eugenio

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Yes Jason! Thank you, Enjoy your day with your family and friends :)
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Michelle Meenawong

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Fixed also here. Thanks Jason

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