Why does Pixoto not answer Questions?

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  • Updated 6 years ago
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I have sent two emails privately asking that my earnings from selling a print be posted to my Paypal. I am being completely ignored.
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Ken VanDerveer

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Ken, can you please let me know at which e-mail address have you sent your request? I'm sorry that you e-mail have not been answered.

If your earnings are above $75 at the beginning of any month (and your oldest order is at least 60 days old) then we'll automatically send you a payment via Paypal. The 60 day hold is just for fraud prevention. Also you will need to upload your photo i.d. before we can make payment.

I hope this helps.
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Ken VanDerveer

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Are you saying that I don't get paid unless there is at least 75.00 in my account? 60 day hold?
That is a crock of shit. I won't allow any more sales of my photos. I will be deleting my photos and my account shortly.

You just don't want to part with my money.

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