why can't I see my followers

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Issue solved

Photo of Debbie Hellems

Debbie Hellems

  • 51 Posts
  • 2 Reply Likes

Posted 7 years ago

  • 1
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Hello Debbie,

Have you tried going to your images page at http://www.pixoto.com/debbiekeithhellems# then look in the right side bar and scroll down, you will see Following and Followers, click the little arrow that points to the right and it should open the area and display the profile photos of your followers. If you hoover on them it will tell you their name, if you click on them it will take you to their page :) I checked and it is working on your page. Let me know if it does not work for you.
Photo of Debbie Hellems

Debbie Hellems

  • 51 Posts
  • 2 Reply Likes
Yes, I've tried it over & over since I started on Pixoto a few days ago. I thought maybe it was my server. I use Google Chrome, so I tried it on IE, and it doesn't work either. Where it says Following, it only shows me 7 people & when I click on See All, it does nothing. Where it says Followers, I see nothing, and the arrow doesn't work. I even tried clearing my history, cookies, etc. and restarting the computer, but still no luck. I've also ran a virus scan just to make sure it wasn't a computer issue.
Photo of Sherry Andreason

Sherry Andreason

  • 4466 Posts
  • 218 Reply Likes
Hi Debbie, ok I will ask the techs to take a look.
Photo of Debbie Hellems

Debbie Hellems

  • 51 Posts
  • 2 Reply Likes
Thank you....it's still the same and also on my husband's account.
Photo of Jason Kiefer

Jason Kiefer, Official Rep

  • 3044 Posts
  • 414 Reply Likes
Debbie- I just tried this on your account and it worked OK. Are you still experiencing the issue?
Photo of Debbie Hellems

Debbie Hellems

  • 51 Posts
  • 2 Reply Likes
Yes, it's still an issue as I stated to Sherry one day ago. However, it is the least of my issues with Pixoto. There are several other issues I'm having right now also, which I have been stating loud and clear without response.

This conversation is no longer open for comments or replies.