why need to log in again

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
many a times it happens that I receive an email for comments and now when I select the button to reply, it wants me to sign in again even if I was already signed in. is it normal. I think we should not be signing in again if already signed in. Even now when I wanted to put these comments I am asked to sign in again even if I was already signed in
Photo of Nadeem Siddiqui

Nadeem Siddiqui

  • 45 Posts
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Posted 1 year ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
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Hello Nadeem, please check Scott's reply about this issue in this thread:

Specifically this part:

"GetSatisfaction appears to be a dead product. I have attempted to reach out to them numerous times and received absolutely no resolution. They would not support https with our current plan that we had nor would they upgrade us to a different plan. "