Why is my canvas not processing!!!!?

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Problem solved

Photo of Kim Rogers-Krahel

Kim Rogers-Krahel

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  • a tad ticked

Posted 6 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Kim, I'm sorry you are having issues. I forwarded your e-mail to person handling canvas orders. We will let you know when we check your order.
Photo of Kim Rogers-Krahel

Kim Rogers-Krahel

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I am not the one having issues. This canvas was ordered on the 13th and has yet to process. I have ordered MANY canvasses and had this problem before.
Photo of Kim Rogers-Krahel

Kim Rogers-Krahel

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You ordered a 12x12 Gallery Wrap for $30.47. Order ID: 6300552070168576 Check Status Ordered on the 13th and no shipment yet!
Photo of Jasenka

Jasenka, Official Rep

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Hello Kim, I'm sorry about delay, I have asked again.
Photo of Grant Smittkamp

Grant Smittkamp

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Hey Kim,
We're so sorry about this.
The canvas is set to ship tomorrow and has been upgraded to expedited shipping. We also marked it down 50% of the original price.
Let me know if you have any questions by emailing: grant@pixoto.com

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