Why don't some of my images not get day awards when they have a pretty good score

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Had an image with a score of 589 and did not get a day award on 4 Apr 2020.  This has happened to me before and it is not fair, especially since I'm paying money to be on this site.  My website should work correctly.
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Mary Gallo

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Posted 4 months ago

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Rae Sissons

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I have images with scores higher and don’t necessarily get a day score
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Rae Sissons

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then again, not sure how this all works...
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Michael Moore

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Top 20% receive awards, so if there are only 50 entries on a particular day then only 10 will receive an award ( they will be 1st to 10th with no 5% 10% or 20%), consequently less entries mean lower number of awards.

You may find that you receive an ward on a weekly/monthly basis as the same rule applies, as there should be more entries accumulating over these periods.
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Mary Gallo

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When should you submit your daily entry.  What time of day.  So, you are saying that out of 50 entries only 10 will receive an award.  I guess it is based on score.  So, if I have a score of 589 how do I know what level I'm on out of the 50.  Just curious.  I will have to accept what is I'm sure.
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Michael Moore

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You need to check the leaderboard for the category you are interested in and use the drop down menu for today, 2 days ago, this week, this month etc for the period you are checking. Remember awards are allocated on a daily basis 44 hours ago ie the two days ago option (scores can alter up to the time of allocation).
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Mary Gallo

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Thank you for your service.  I checked the leaderboard like you said.  I am number 17 for my fox.  If you only award 10, that explains why I did not get a daily award.  I don't recall it being like this before.  I'm learning.
(Edited)
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Jasenka, Official Rep

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Thank you Michael for helping Mary.
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Jasenka, Official Rep

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Hello Mary, as Michael explained, we will award top 20% of images in a category.
As example, if there are only 50 images then top 10 images will get awards, if there are 100 images, the only top 20 images will get awards, if there are 500 images then 100 images will get awards... so it all depends on how many images were submitted on that day/week/month/year on how many images will get awards.

We will assign daily award 40 hours since the start of the day when images are submitted (roughly 2 days after submit date).
You can see more information when awards are assigned here : https://www.pixoto.com/photography-co...

If you can please post a link to image in question I can check why your image didn't get a daily award.
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Mary Gallo

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Jasenka, Official Rep

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On the date you published this image there were 89 images published. So top 17 images won award - 1-10 places, and rest were top 20%. At the time daily awards were assigned (April 6th) your image didn't have high enough score to win award. Today your image is in 21st place for that day.
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Mary Gallo

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Jasenka, Official Rep

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On the date you published this image there were 64 images published. So top 12 images won award - 1-10 places, and two were top 20%. At the time daily awards were assigned your image didn't have high enough score to win award. Today your image is in 15st place for that day.

Awards for last week haven't yet been assigned.

There are currently 610 images published in Flowers category for last week. If it stays like that (If none of the images get deleted ore resubmitted) we will award top 122 images.

Your image is currently on 105th place in Flower category (https://www.pixoto.com/images-photogr...) and if it doesn't fall below 122th place (providing number of published images doesn't change) you should get weekly top 20% award.

Please do let me know if this doesn't help.
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Jasenka, Official Rep

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Hi Mary, I can see your image got top 20% weekly award, congratulations!
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Rae Sissons

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Hi, I have one question, does it matter if you pay for your site as to how the points are allocated? I can't afford to pay but have fun, was just wondering as Mary did mention she pays for her site...Thanks :)
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Rae, Pro (paying) users get first 100 duels without pausing image for every image that was published after user bought Pro subscription. That doesn't mean images can get higher score, only more duels.

If non-Pro user has image that is trending well that image will also get to 100 duels without pausing.

I assumed you are asking about imagescore, and not points (points are giver with awards and they are same for Pro and non-Pro users, and depend solely on how many images are submitted in a category).
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Rae Sissons

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Oh Ok! Thanks, yup that clears it up, wondered how it worked, yes was asking about the image score, thanks again :)
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Jasenka, Official Rep

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You are welcome Rae, I'm glad I could help.
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Michael Moore

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Jasenka, out of interest what is the minimum number of submissions on a daily basis to trigger awards? 
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Jasenka, Official Rep

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Hi Michael, yes, if there are less the 5 images (4,3,2 or 1) awards will not be assigned. There needs to be at least 5 images in category for awards to be assigned - 5 x 20% = 1 and then, only #1 image will get award. Other images won't get awards.
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Michael Moore

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Thank you.
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Jasenka, Official Rep

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You are welcome Michael. Please do let me know if anything else is unclear about awarding system and I will gladly explain.