Why are my awards not being posted to Facebook?

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  • Updated 4 years ago
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I get notified by Pixoto that I have received awards, and the notification says that the award(s) has been posted to my Facebook page. However, I do not see where any awards have been posted to Facebook since early May. What can I/we do to resolve this issue?
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Doug Craig

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Posted 4 years ago

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Jasenka, Official Rep

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Hello Doug, it could be that your Facebook Token has expired. You can do the following: 1. Sign out from Pixoto; 2. On Facebook apps page find Pixoto and remove it from apps; 3. Sign back into Pixoto (using Facebook) and your Facebook should be automatically connected.

I hope this helps.
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Doug Craig

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Thank you, Jasenka. I did as you recommended. Time will tell whether it fixed the problem or not. Thanks again, and have a nice weekend.
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Jasenka, Official Rep

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You are welcome Doug, I'm glad if I could help :)

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