Why always error code one everytime i upload my images ?

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  • Question
  • Updated 2 weeks ago
  • Acknowledged
What is error code 1
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General Lee

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Posted 3 months ago

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Photo of Lena Jocelyn Lawrence Arkell

Lena Jocelyn Lawrence Arkell

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I don't know what an error code 1 is but if mine are rejected it's usually because the image is too small or because I'd already submitted it before.
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General Lee

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Thank for ur reply
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Jasenka, Official Rep

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Hello, I'm sorry you are having issues. Can you please let me know is this happening with all of your images or just one?
Can you please send me file to jasenka@pixoto.com so I can see what the issue is?
Also, please let me know what device, browser and OS you are using?
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Elisa Rosai

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I am using android and I am experiencing the same issue with all my pictures
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Jasenka, Official Rep

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Thank you for pointing this out.
We are working on fixing it, and in the meantime please use the browser on your phone to upload images.