Who reported the wrong category? have you seen the photo?

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After all the discussion about allowing models in the wedding category.....you change a real bride from wedding to portraits/people. Is anyone seeing the photos before you change them, category........

Dear Sofia Camplioni,
The image below has been reported as being in the wrong category. We took a look and agree so we have taken the liberty of recategorizing it for you.

You can find descriptions of all of our categories at http://blog.pixoto.com/category-descr...
View recategorized image: http://www.pixoto.com/images/106026689

We are sorry for the inconvenience.

Sincerely,

Jenifer
Pixoto Report Images Team
report@pixoto.com
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Sofia Camplioni

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Posted 7 years ago

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Sherry Andreason

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Sofia,

The Report Team opens every image report and views the images, then makes a decision based on the image and their training. May I ask what category the image started in? It seems to fit into the Wedding/ Bride category ?
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Sandra Veech

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looks like a bride to me Sofia....
Much more like a bride than many of the photos I've seen in wedding - that's for sure!
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Sofia Camplioni

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Wedding...of course. (and it is a real bride, not a model).
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Sherry Andreason

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Sofia I am seeing it in the Wedding / Bride category. If you received that email it generally means they moved it from another category to the one it is currently in. We don't send out warnings, we just move the images.

Anyway I am confused, is it in the category it is supposed to be in?
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Sofia Camplioni

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No they didnt. They move it from the wedding category to the portraits/people and I resubmitted it to the wedding category..... and then i wrote this topic.
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Sofia Camplioni

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is there an archive or log of pixoto actions?
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Sofia Camplioni

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anyway.....i dont expect anything.....you just move my photo from the right category to another one without even see it. i only report it in case you wanted to know of your error. Nothing more.
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Sherry Andreason

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OK I understand now. Yes the techs can pull history of actions up. I can also have them restore your image to the original position with any points and awards it had if you like. The actions were definitely a mistake.
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Sofia Camplioni

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there is no need for this, it was just an error and i wanted to know how an error like this one occured and why/who reported the image. Thank you for your time.
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Sherry Andreason

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All I can say is it was a mistake, but your image and points should be restored, you were not at fault in this situation so should not have lost any points over this.
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Sofia Camplioni

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it is out of the game process (day/week) for days so it has no meaning. If you want to do something just investigate why/who reported the image.
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Sherry Andreason

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Sofia I wanted to let you know we used this situation to help train some of the newer members of the report team including the one who moved the image.
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Sofia Camplioni

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if that's so...please tell him/her that there is no hard feelings. :)
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Sherry Andreason

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I will Sofia, thank you for understanding

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