where are my images?

  • 2
  • Problem
  • Updated 8 years ago
  • Acknowledged
where are my images? Under my name I have: your profile, your favorites and the settings but your images doesn't appear. Do I have to scroll down the all lot of pics to buy more votes (which I need to do if I want to collect some points).
Photo of Michelle Meenawong

Michelle Meenawong

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Posted 8 years ago

  • 2
Photo of Michelle Meenawong

Michelle Meenawong

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.... and when I click on my profile, I get "my favorites"
Photo of Dave Boyd

Dave Boyd

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Same thing here....all my shots disappeared
Photo of Dave Boyd

Dave Boyd

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I hit the Submit Images tab and my signup info page came up. The sign up info was still there so I hit the Sign Up tab and all my shots returned. Strange
Photo of Michelle Meenawong

Michelle Meenawong

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oh thanks for the tip. It worked here as well but anyway, it must be a HUGE bug. it's really very strange
Photo of Dave Boyd

Dave Boyd

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Glad it worked for you too....it was a shock to see everything gone.
Photo of Justin Kifer

Justin Kifer, Official Rep

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Can you guys elaborate on exactly what is happening here and how to reproduce it? We have had several reports of this behavior, but don't really understand what is going on. We haven't seen it ourselves.

Thanks!
Photo of Dave Boyd

Dave Boyd

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I logged in...no problem there. There was no My Images tab and all my images were gone though it showed that I had 72 shots posted. I had all my points and and 37 awards but I could only access the first 5 award shots. The award shots that were there would appear if I clicked on them. I thought I'd have to start over submitting images so I clicked on the Submit Image tab. When I did that the Edit Personal information screen showed up instead of the usual submit image screen. All the personal information I originally used was still there so I clicked on the Sign Up tab. After I did this everything was back to normal....all 72 shots were back and all 37 awards were accessible. Hope that helps you out.
Photo of Justin Kifer

Justin Kifer, Official Rep

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Thanks Dave!

This helps immensely. It sounds like your Player status was removed and you simply had to sign up as a player again. This must have been due to a data transfer error on our end. I will let Scott know.

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