What happened to my awards?

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  • Question
  • Updated 3 weeks ago
  • Answered
I had 1334 awards on Monday. Thursday I saw that I only have 1263 awards. What happened to my other 71 awards?
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Melody Pieterse

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  • Confused and sad

Posted 3 weeks ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Melody, we are sorry for the confusion. We had issues that awards would stay even though the image was removed (or resubmitted). That was corrected so the current number of awards is correct.
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Scott Murphy, Official Rep

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Hello Melody, 

I looked into your account and I noticed that you have received 1267 awards to date (congratulations btw).  I can assure you this number is accurate and no awards are missing that you have ever received.

Of these awards, only 3 have been deleted either from image deletion or from image re-submission.

Unfortunately, the award count that is on the profile page is not an accurate number.  It is basically just a estimation that sometimes is not always properly updated.  In your case, you had a few awards that were counted multiple times.  We have to use estimations because we are a "Cloud platform" and basically any totals are difficult to give without doing a lot of work behind the scenes.  

We are constantly striving to make the system perform better and you may notice a few changes along the way (like this) as we continue to make things faster and more precise in the future.