voting freezes up

  • 9
  • Problem
  • Updated 5 years ago
  • Acknowledged
Unable to vote. The app freezes up.
Photo of Tina Dare

Tina Dare

  • 92 Posts
  • 2 Reply Likes

Posted 5 years ago

  • 9
Photo of Jasenka

Jasenka, Official Rep

  • 17831 Posts
  • 1286 Reply Likes
Hello, I'm sorry about voting problem, it should be fixed now. Please let me know if you have any more problems with not being able to vote.
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Daniel Arquines

  • 1 Post
  • 0 Reply Likes
got problem in voting, too
Photo of Suzi T

Suzi T

  • 79 Posts
  • 8 Reply Likes
Still having the problem and have tried all your suggested fixes.
Photo of Jasenka

Jasenka, Official Rep

  • 17831 Posts
  • 1286 Reply Likes
Hello all, can you please let me know how are you trying to vote? Are you trying to click on green overlay that shows over photo with word "Choose" when you hover mouse over photo you want to vote for?

When voting, can you please hover over photo and when mouse pointer changes shape to hand icon (or any other change you have set up) please try to click on photo itself (not green bar when it say "Choose"), and please let me know if that works?

I know this is basic, but can you please try it?

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