Vote tabulation

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I recently got the Pixoto app for iPad. I have noticed that not all votes made with that app earn me a credit. For example, I can vote, say, 10 times but only 8 credits are added to my account. Is this a bug or a feature?
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Hugh Hazelrigg

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Hugh, have you tried closing app and restarting to see if credit number is updated correctly?
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Jason Kiefer, Official Rep

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Hi Hugh - we're trying to replicate this here and haven't been able to. We're just putting the finishing touches on a new version that should solve a lot of other issues. I'm not sure about this one though.

Can you try voting 10x and then see the number of credits the app says you have? Any additional information you can provide would be helpful.
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Hugh Hazelrigg

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OK here goes.
My current credit count, as displayed on the SUBMIT page in Safari ON MY COMPUTER, is 4046.
After 10 votes on the iPad app, and refreshing the SUBMIT page ON MY COMPUTER, the count there is 4053. Also the same as reported by the iPad app.

One more time.

I'm quitting and re-launching the iPad app.
After a few more votes, according to iPad app, I now have 4056 credits.
After 10 more votes, the iPad app reports 4066 credits. Checking in browser (Safari) on the computer shows the same. So far so good.

This time I'm voting 10 more times on the iPad.
Now the total in the web interface is correct again (4076). Did you fix something? I'll be keeping an eye on this.

Thanks.
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Hugh Hazelrigg

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This time I voted 10 times on the iPad but skipped 3 duels. I did NOT count the skips as votes. Therefore, 10 bona fide votes. I got only 8 credits. Maybe there's a clue there.
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Hugh Hazelrigg

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It appears I'm being penalized for skipping duels. Is this a bug or a feature?
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Hugh Hazelrigg

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PS—After extensive testing, I have determined that this happens ONLY when voting with the iPad app. Conclusion: it's a bug.
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Jasenka, Official Rep

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Hello Hugh, skipping votes doesn't get you credits. Your account is credited only when you cast a vote (choose one image of presented in duel).

I hope this helps.
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Hugh Hazelrigg

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I know that Jasenka. I thought that was clear from my earlier reply where I said, "I did NOT count the skips as votes. Therefore, 10 bona fide votes." Thus, if I voted 10 times but skipped 3 duels, that's a total of 13 clicks or taps. I should have earned 10 credits but only got 8. Am I being clearer this time?
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Hugh Hazelrigg

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On my computer I'm using Safari, Chrome and Firefox without any problems. The error is with the iPad app only.
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Hugh Hazelrigg

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Maybe the issue is with TIMING. Just now I voted 10 times with 4 skips for a total of 14 taps. HOWEVER, this time I PAUSED for about 30 seconds between each tap. Guess what—all 10 credits were recorded. Clearly, this theory needs further testing.

BTW, I have an iPad 2 running IOS 8.0.2.
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Hugh Hazelrigg

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This time I paused ONLY after the skips. Starting with 4140 credits, I voted 20 times and skipped 4, for a total of 24 taps. New total is 4158. Do the arithmetic.

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