Uploading thru Cloud Box.com just gets stuck on submitting.

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
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Uploading thru Cloud Box.com just gets stuck on submitting.

After selecting the Category and Subcategory and clicking submit it just hangs on showing a message submitting.

I was able to submit thru the cloud about a week ago and it was working.

Thanks,
Photo of Rafael Uy

Rafael Uy

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Posted 7 years ago

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Photo of Sherry Andreason

Sherry Andreason

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Hello Rafael.,

Thank you for your report I will let the tech team know there may be a problem. Did you make sure you have enough credits to submit?
Photo of Rafael Uy

Rafael Uy

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Yes I have.
Photo of Sherry Andreason

Sherry Andreason

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Ok, I have reported the problem to the tech team, I just wanted to make sure that was not the cause.
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Rafael Uy

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Ok, thanks.
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Charles Brooks

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I am having the same problem with some photos (not all) from Flickr. They get stuck on submitting (I have enough credit)
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Sherry Andreason

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Hi Charles, can you make sure the images are smaller than 22mb, we are having issues with images larger than that, let me know.
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Charles Brooks

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It's a 19.9mb JPEG
I've since uploaded it manually but here's the flickr link anyway:
http://www.flickr.com/photos/charlesb...
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Sherry Andreason

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Thank you Charles, we ran some fixes for some bugs yesterday afternoon but I will see if this issue is a known bug.

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