unable to catagorize my image

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  • Updated 6 years ago
my most recent addtion to Pixoto was that of a lioness. I was unable to catagorize the photo at all (no catagory or subcatagory). It would only publish as uncatagorized. I have had this problem before. The catagory options would not work and I was only able to publish untcatagoized. Can you help with this issue?
Thank you.
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Scott Fishman

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Scott, I'm sorry about this. I have already forwarded the problem to our tech to get it checked.
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Scott Fishman

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Hi again, Jasenka. Once again, I have a photo stuck in Submission. I would like it put in catagory and subcatagory for amusement parks. I would really appreciate your help again.
Thank you so much!
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Scott Fishman

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Thank you! I actually resubmitted the photo and was able to do it in the right catagories, but I don't know what resubmitting an image does to your score (I've not done that before). I would still like to know why I can't upload in the correct catagores and subcatagories from the start.

I appreciate all your help!
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Jasenka, Official Rep

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Scott, thank you for this information. There is obviously some problem with submit on certain accounts and we are looking into it.
Resubmit resets all score, duels, points and awards.
If you have same problem again, until we find out what the problem is, can you just please leave image in submit page and let me know and I will publish it.
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Scott Fishman

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Absolutly! Thank you for all your help. Hope you get things fixed, but I do appreciate your personal attention to these issues. You are great!
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Scott Fishman

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Hi again, Jasenka. Once again, I have a photo stuck in Submission. I would like it put in catagory and subcatagory for amusement parks. I would really appreciate your help again.
Thank you so much!
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Scott Fishman

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sorry if I repeated myself from previous comment.
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Jasenka, Official Rep

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Hello Scott, your image is published. No problem, glad I could help :)

Just one question, when you try to categorize, you can choose type, category and subcategory on two places on Submit page (one above photo and one below photo). Can you please let me know which one do you try to choose?
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Scott Fishman

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I can't get either one to work. I have tried them both.
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Jasenka, Official Rep

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Thank you for clarification Scott, just wanted to get as much information as I can :)
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Scott Fishman

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I just saw that you did publish my photo of the State Fair. Thank you so much. I really appreciate your quick attention and follow-up!
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Jasenka, Official Rep

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Hello Scott, no problem :) Glad I could help.