Unable to add model release

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  • Problem
  • Updated 6 years ago
  • Acknowledged
I am unable to add a model release to an image. I change the number of people in the photo, complete age, ethnicity, and gender boxes, then click save. Rather than a prompt for model release I get red text that says You must provide a model release etc. Am I doing something wrong?
Photo of SumPics Photography

SumPics Photography

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Posted 6 years ago

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Photo of Jason Kiefer

Jason Kiefer, Official Rep

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There should be a "select a file link" below the red text. Try clicking on the red text and see if it shows up.
Photo of SumPics Photography

SumPics Photography

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There is no link below the red text, I can add a property release, but not a model release. Clicking on the red text doesn't do anything, aside from selecting the text.
Photo of SumPics Photography

SumPics Photography

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If I changed to 2 people in the photo, then back to 1 person, I have the option to add the release for one person. This is on a newly uploaded image using chrome browser.

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