Unable to upload any pictures - Please fix ASAP!

  • 4
  • Problem
  • Updated 5 months ago
  • Solved
Unable to upload any pictures - Says it is processing but it never loads the picture.  When I try to reload it I get a message saying it is a duplicate but there is no picture for it to be a duplicate.  Please fix ASAP
Photo of RMC Rochester

RMC Rochester

  • 40 Posts
  • 0 Reply Likes
  • Frustrated

Posted 5 months ago

  • 4
Photo of John Larson

John Larson

  • 617 Posts
  • 382 Reply Likes
unable to upload and photos as well...


Photo of Becky Swatski

Becky Swatski

  • 1 Post
  • 0 Reply Likes
I am unable to upload any photos also!
Photo of Chatenet Gérard

Chatenet Gérard

  • 79 Posts
  • 8 Reply Likes
12 hours later, it's always impossible to submit... Please could you fix ASAP
Photo of Michael Moore

Michael Moore

  • 399 Posts
  • 58 Reply Likes
Same here in the UK
Photo of RMC Rochester

RMC Rochester

  • 40 Posts
  • 0 Reply Likes
Still not able to upload pictures 18 hours later :( Is anybody there at Pixoto - Where is support help????? This is unacceptable customer service on every level!!!
Photo of Jonny Wood

Jonny Wood

  • 23 Posts
  • 0 Reply Likes
Same problem...
Photo of Jasenka

Jasenka, Official Rep

  • 18302 Posts
  • 1329 Reply Likes
Hi all, thank you for informing us there is an issue with uploading. We apologize for the inconvenience. I'll forward it to Scott to be checked and corrected.
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 777 Posts
  • 79 Reply Likes

We will have a fix in 1 hour.

Photo of Rachel Towle

Rachel Towle

  • 1 Post
  • 0 Reply Likes
It's still not working!
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 777 Posts
  • 79 Reply Likes
Hi Rachel, Should be fixed now.
Photo of Irena Gedgaudiene

Irena Gedgaudiene

  • 5 Posts
  • 0 Reply Likes
I am unable to upload any photos also!
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 777 Posts
  • 79 Reply Likes
Fixed
Photo of John Larson

John Larson

  • 617 Posts
  • 382 Reply Likes
Thanks, it's working now.
Photo of Chatenet Gérard

Chatenet Gérard

  • 79 Posts
  • 8 Reply Likes
Thanks Scott, it's working.
Photo of Michael Moore

Michael Moore

  • 399 Posts
  • 58 Reply Likes
All ok here now, thank your for your quick response Scott.