Unable to Edit title and information

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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Unable to edit title of image. What happened?
Photo of Janette Ho

Janette Ho

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Posted 6 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

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Hello Janette, can you please let me know in which way Editing title/information doesn't work for you? Can you please let me know what happens when you click on Edit button on image detail page and try to change Title/information?
Photo of Janette Ho

Janette Ho

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When I click on Edit button only the image comes out and there is nothing on the right side where I can edit. I have not been able to edit since the new design. Please do something about it.
Photo of Jasenka

Jasenka, Official Rep

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Hi Janette, for now please open image detail page in new tab or window (right click on thumbnail on profile or recent page, and open in new tab or new window), and then click on "Edit" button below image.

I hope this helps.
Photo of RsPhotography

RsPhotography

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hi jasenka,

iam unable edit the challenge infomation.. iam getting a error popup.
i already have 3 challenges right but i just want to update challenge info

please help
Photo of Jasenka

Jasenka, Official Rep

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Hi Ravi, I'm sorry about this. I will ask that it is corrected.
Photo of Grant Smittkamp

Grant Smittkamp

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Please try again and let us know your results.
It is possible that we will have to make changes for you if it doesn't work this time.
Photo of RsPhotography

RsPhotography

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it works now
Photo of Grant Smittkamp

Grant Smittkamp

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Great, that's good news.
Let us know if you experience any other difficulties.
Photo of Janette Ho

Janette Ho

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Any it also does not work for me.
Photo of RsPhotography

RsPhotography

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i am facing this problem again for this challenge

http://www.pixoto.com/contests/extrem...

please help
Photo of Jasenka

Jasenka, Official Rep

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Hi Ravi, thank you for reporting. Just to be sure, you get same message as before?

https://d2r1vs3d9006ap.cloudfront.net...
Photo of RsPhotography

RsPhotography

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yes jesenka
Photo of RsPhotography

RsPhotography

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  • 34 Reply Likes
Photo of Jasenka

Jasenka, Official Rep

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Hi Ravi,. thank you for information. I'll forward it to be checked and corrected.
Photo of Grant Smittkamp

Grant Smittkamp

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Hi Ravi,
can you check again?
I just verified that you should be able to edit it.
Photo of RsPhotography

RsPhotography

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no grant iam still facing this issue
Photo of Grant Smittkamp

Grant Smittkamp

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I See that. We will try to fix this bug.
In the meantime, please email me any changes you'd like made to your challenge and I can edit it. email grant@pixoto.com
Photo of Ingrid D Anderson-Riley

Ingrid D Anderson-Riley

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This is happening to me... On publishing my pictures, either the title and / or the categories disappear. I've tried to edit and add the missing information, but there are no options to do so. Rather frustrating.
Photo of Jasenka

Jasenka, Official Rep

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HI Ingrid, if you are on your image detail page, you should be able to edit that by clicking on "Edit" button (please allow some time for full page to open).
Photo of Ingrid D Anderson-Riley

Ingrid D Anderson-Riley

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I've tried waiting a full ten minutes opening edit from both views (while getting on with something else) nothing changes. :-/

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