Unable to create account/sign in

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  • Updated 5 years ago
  • Solved
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It seems I'm unable to create an account. I'm use a macbook pro with Google chrome.

When I click "sign up" it says my account has been connected to facebook. And I need to submit my email to continue. Then I click in that box to type in my email address, the "feedback" button on the right side blinks and I lose my cursor. So I click back into the box to re-enter my email address and the feedback button blinks and I lose my cursor again. I've tried two days in row. I tried in a new window.

When I click on the blinking feedback button, I get the popup feedback window and then it disappears leaving me right back where I was.
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Jonathan Tasler

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Jonathan, if you have already made account (signed up) you now need to sign in, so please use this page - http://www.pixoto.com/signin

Since you say you already have Facebook connected to your Pixoto account you can on Sign in page then click on "Sign in with Facebook".

Please let me know if this doesn't help.
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Jonathan Tasler

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Right. When I click "sign in with facebook"... I get the problem described above. It says I've been connected with facebook. And I need to submit my email address to continue.

But it's impossible for me to submit my email address because the page keeps removing my cursor and erasing whatever I type as soon as I type in a letter in that box.
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Jasenka, Official Rep

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Jonathan can you please post screenshot of page where you are stuck?
You can also send it to me to jasenka@pixoto.com (just please include link to this topic).

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