Unable to create a Challenge

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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How come I can't create a challenge?

I do not have three challenges, I only have two so it should work.

If I click the "create challenge" button with one or more fields empty it says "field is required" but if I have all required fields filled and press the "create challenge" button nothing at all happens??? And no error message...

I HAVE tried three different web browsers, I have emptied the cache, I have rebooted the computer, I have tried to create a new challenge several days in a row now...
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Stephanie Örjas

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Posted 6 years ago

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Jasenka, Official Rep

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Hello Stephanie, I will ask that your account is checked and we will let you know when we find what issue is.
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Stephanie Örjas

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Ok thanks a lot :)
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Grant Smittkamp

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Hey Stephanie, go ahead and try again. You should be able to now.
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Stephanie Örjas

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It still doesn't happen anything :/ Tried Firefox, Internet explorer and Google Chrome same in all of them. Can't preview challenge page either...
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Grant Smittkamp

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Hi Stephanie, could you do me a favor and provide me with the email address you use to sign in? If you want, you can email it to me at grant@pixoto.com
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Grant Smittkamp

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Stephanie,
Are you still having this problem?
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Stephanie Örjas

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Just downloaded Opera and tried, still the same thing, when I press create challenge nothing happens. I don't get any error message at all...
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Grant Smittkamp

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We don't support Opera, make sure you're using either Chrome or Firefox
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Stephanie Örjas

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As I said I JUST downloaded it to TRY if it worked there. However I usually use Firefox, but I have also tried Chrome and explorer... it's the same in all webbrowsers NOTHING happens when I press "create challenge" and NO error message...
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Grant Smittkamp

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Stephanie, you were right and this was not your fault it was our's.
We have a fix and it will go live soon.
Sorry to say that until then you can't really create challenges.
It'll be fixed very soon though.
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Stephanie Örjas

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Thanks a lot for taking care of this! Now I at least now that it will be fixed :)

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