The Art shop is not showing my images which are marked for sale as only Canvas.

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I removed a few of my images from sale as Stock. Under Michigan Artists, infact under all the sections/categories, my images not marked for sale as Stock ( i.e. marked for sale as Only Canvas) are not visible in the Art shop. Only those are visible which are marked for sale as stock.

http://www.pixoto.com/art-shop

Michigan Artists
http://www.pixoto.com/art-shop/canvas...

In my opinion all images marked for sale as Canvas should be shown in Art shop, because Art shop is mean't for Canvas sale.

Just wanted to let you guys know that there is an error in the query in the display of results in the Art shop.
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Dipali

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Posted 5 years ago

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Dipali

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Recently I added an image which I made available for Canvas and cleared the stock status and it's showing in the Art shop but not others.

http://www.pixoto.com/images-photogra...

What is the criteria of display of images in the Art Shop?

Ideally all images mean't for sale as Canvas should be shown on that page.
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Dipali

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Any update on this?
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Jasenka, Official Rep

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Hi Dipali, I appologize, I must have missed your post yesterday.

You are correct, on Michigan Artists only your photos that are marked for both stock and canvas are displayed. I will forward this information to be checked.

Just as information, you are aware that when sorted Leading top 6 rows of your portfolio is not marked for either stock or canvas? Just mentioning because those photos will not be in Art shop :)
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Dipali

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I saw that. I just wanted to remove a few pictures from stock and let them be sold as Canvas only.

When I am logged in, my profile shows the top 6 rows available as Canvas and not available as Stock. But when I open the profile when I am not logged the top 6 rows are shown as not for sale as either.

The edit button on each image (the images of the top 6 rows) show available as Canvas so those images should be visible in the Art Shop.

I had used the Remove from market button on the Image detail page to clear the stock status.

Please check there is something wrong.

The first image of my portfolio -
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Dipali

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Just an update... Not logged in shows my first 6 rows as not for sale as either. Logging in shows my first six rows as sale for canvas and not for Stock.

I went and clicked the Edit button on the overlay of first image and just saved it again as it is shown above in the screenshot without altering anything. Now it shows without logging in as it should. (also can be seen in the Art Shop)

So guess I'll go and edit those first six rows one by one so that the images are available for sale as Canvas.

I don't know where the glitch lies but there is a glitch. Pixoto staff should look into this as someone else might have this problem and lesser images would be available for sale as Canvas, though who would go and do all those things that I did, but you never know. :)
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Jasenka, Official Rep

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Hi Dipali, thank you for this information. It is a glitch and we will be fixing that.
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Dipali

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Thank you Jasenka!
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Dipali

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Hi Jasenka!

Any update on this? I checked the Art shop today and it's still the same.
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Jasenka, Official Rep

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Hi Dipali, I'm sorry I thought it was fixed. I will ask about this and let you know when I get reply.

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