The Pillows I ordered not recieved

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  • Updated 4 years ago
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I ordered 4 throw pillows on Oct 1 and i have not received them. I tried to click on the tracking info on my account and i keep getting an error.
Can you check the status of my order as I have seen a few "no deliveries" complaints on this forum so am understandably worried. They were for a Halloween party we are throwing next week and if they aren't coming I need to cancel them. If you can't track the order can you please direct me to someone that can?
Thanks.
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Brook

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Posted 4 years ago

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Shooting America

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It might still be too early to wonder about your order. I haven't received my canvas print order as a birthday gift that I ordered last August 16, 2016.

Still patiently waiting to give a birthday gift for a birthday a month ago.
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Jasenka, Official Rep

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Hi Shooting I'm sorry you had waited so long. Did you send e-mail to us about status of your order previously? If not, can you please send e-mail with Order ID number to art-shop@pixoto.com and ask about status of your order.
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Brook

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I have ordered before and they usually come in with a week. My biggest concern is the tracking information won't even come up!
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Brook

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The order numbers.
Invoice 62528
Order ID: 6531846752174080
Order ID: 5743349778874368
Order ID: 5679675546533888
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Jasenka, Official Rep

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Hello Brook, I'm sorry you are having problems. I will ask about stats of your order and let you know when I get reply.
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Shooting America

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Jasenka, there's an issue with the ever reliable UPS. It looked like they lost my order. Not sent to the wrong address, but lost it in one of their hubs.
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Kelly, Official Rep

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Hi Jose, You're still on my radar, and you should be receiving your item this coming week. As discussed in email, please update your email address so we're able to get a hold of you more quickly when there is a question about your order.
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Kelly, Official Rep

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Hi Brook, your three items are showing as delivered on October 11th to "front desk/reception". Please email me directly if you are finding this to not be the case with the intended shipping address so I can get this straightened out for you.
kelly@pixoto.com
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Brook

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They were not delivered to me, they were delivered to LAFAYETTE, LA 70506 and I live nowhere near there =)

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