Submit image problem

  • 1
  • Problem
  • Updated 5 years ago
When I submit image, it says submitting image (-10 credits) but nothing happen. My credits remain the same and the image does not appear in my Recent Images
Photo of Janette Ho

Janette Ho

  • 51 Posts
  • 1 Reply Like

Posted 5 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17950 Posts
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Hello Janette, I'm sorry you are having problem with submit.

Can you please let me know what OS and browser do you use?

Are you sure you have enough credits, and is the photo within submission guidelines: min 900 px, jpg format, smaller then 20 MB?

Can you please send me image you are unable to submit to jasenka@pixoto.com ?
Photo of Janette Ho

Janette Ho

  • 51 Posts
  • 1 Reply Like
Hi Jasenka, I am unable to upload from flicker. I can only submit by facebook.
Photo of Jasenka

Jasenka, Official Rep

  • 17950 Posts
  • 1295 Reply Likes
Hello Janette, when you are using Flickr upload, you will need to select type, category and subcategory (you do that by hovering mouse over uploaded photo on submit page) and then you can publish photo.

Please let me know if this is not the case.

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