Submitting Instagram Photos

  • 2
  • Problem
  • Updated 11 months ago
  • In Progress
  • (Edited)
Photo of Jonny Wood

Jonny Wood

  • 17 Posts
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  • a bit frustrated...

Posted 1 year ago

  • 2
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 688 Posts
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Unfortunately both Facebook and Instagram are under review. We submitted the necessary information and are waiting for a response.

I assumed Facebook would work because it said that the feature would work while it was under review, but maybe this is not the case.

It is probably best if I remove the buttons until we are approved. I think instagram is really backed up and may take a month. Facebook should not take longer than a week.

I will keep you posted.
Photo of Jonny Wood

Jonny Wood

  • 17 Posts
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This reply was created from a merged topic originally titled Unable to submit via Facebook suddenly....

Never an issue before...
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 688 Posts
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The Facebook and Instagram buttons have been removed temporarily until the approval process is complete. We will keep you posted when we here back from Facebook and Instagram
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 688 Posts
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Facebook has just approved us again and I added the Facebook button back to the submit page.

I expect instagram could take a month or so in their approval time. I had previously submitted for this feature a long time ago, but they rejected the application because I did not attach a video instructing them how to submit the image. It took them I think around a month for that process to finish so I expect the same this time.
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 688 Posts
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Official Response
We finished the process.
You should now be able to submit instagram and facebook photos from the submit page.

Please let me know if you have any further issues.
Photo of Jonny Wood

Jonny Wood

  • 17 Posts
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Still can't submit via Facebook.
I seem to lose credit points... Had 100, and trying to submit one photo left me with minus 27... Help please, and return my points too!!
Photo of Scott Murphy

Scott Murphy, Official Rep

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What error are you getting?
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 688 Posts
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I just tested submitting one of my Facebook and Instagram photos and I was able to submit. What happens after you click submit?
Photo of Kate Wooldridge

Kate Wooldridge

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This reply was created from a merged topic originally titled Instagram download pic problem.

Hi - I try to download a pic to submit off Instagram and keep getting this. {"code": 403, "error_type": "OAuthForbiddenException", "error_message": "You are not a sandbox user of this client"}

Any ideas how to fix it guys?

Thanks
Photo of Jonny Wood

Jonny Wood

  • 17 Posts
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This reply was created from a merged topic originally titled Can't post via Facebook still and other stuff....

Can't post via Facebook still, and I lose more than 10 credits when posting via the cloud option, leaving me with-18 having had at least 10 before submitting...??? And mature content is ticked as advised...
Photo of Jasenka

Jasenka, Official Rep

  • 17927 Posts
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Hello Jonny, we are sorry for the delay. Please upload images from your computer for now, until this issue is fixed.

As soon as I get reply that issue is fixed I'll let you know.