Sometimes the links from my gmail account work. But, often I get a message that "You are not authorized to view this page/"

  • 1
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
Often, when I click on the link in notifications that I receive in my gmail account, the link is a dead end. I get a message that I am not authorized to see that page. I use Google Chrome as my browser. It seems to happen on the notifications that someone commented on awards that I received. The latest one was from followers commenting on "You received five awards on five images".
Photo of SweetNana55

SweetNana55

  • 488 Posts
  • 52 Reply Likes

Posted 9 months ago

  • 1
Photo of SweetNana55

SweetNana55

  • 488 Posts
  • 52 Reply Likes
Still happening. I sure would like to be able to reply to people who comment on awards I've received. Am I the only one experiencing this problem>
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Thank you for the information SweetNana. Please forward e-mail about awards you received to info@pixoto.com
I apologize for delay in replies, I had health issues.
Photo of SweetNana55

SweetNana55

  • 488 Posts
  • 52 Reply Likes
I suspected as much. I don't know how it is in your part of the world, but the flu is running rampant here. I hope you are feeling better now.

I forwarded four or five sample emails.
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Yeah, the flue was (still is) the issue. We are checking your problem, and we will let you know when we get the solution.
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
This is fixed.