There is something wrong with last week's award I received just now in the email. It has only the commercial and Journalism awards.
Posted 8 years ago
Jason Kiefer, Official Rep
Jason Kiefer, Official Rep
I have a problem with last week awards as well. I posted my own thread but have had no response. One of my pictures should have gotten in the top 20% but did not receive an award at all. The category was flowers and plants. I only had two pics in that category last week. One of them got in the top 10% and the other did not get an award. The one that didn't get the award is the one that should have been in the top 20%. There were 1792 submissions and mine was 314th. This should be 17.5%. Please respond.
Still haven't gotten a response. I also have another question. I have a picture that has more wins than losses and it keeps pausing. Is this normal or not?
Jason Kiefer, Official Rep
Patrick - we don't see anything systematic as being a problem - so we need to take a close look at this.
Yes - it is normal for images to be paused with a win loss ratio of greater than one. for more information see www.pixoto.com/about
Yes - it is normal for images to be paused with a win loss ratio of greater than one. for more information see www.pixoto.com/about
Just wondering if you have looked into why my pic didn't get an award. If I am wrong in thinking that it should have just let me know and please explain. The pic mentioned above was in the top 20% since Saturday of the week it was posted. Still no reward was received or explanation given.
Still no response!
I give up. I guess I will not get a response. I will not pay to go pro so I guess I am not important anymore.
two photos of my "silent morning" and "Ready 2 sail" that I uploaded on May 1, 2012 in the category of landscape and nature and in the sub categories of Waterscape, why not get a good award category for daily or weekly closing time (time of 00:00 or 07:00 PIXOTO Indonesia time) was ranked 5 (silent morning) and "ready 2 sail" I think it was rated a dozen, while the point "silent morning" and 701 "ready 2 sail" 612.
thank you for your attention, I wait for the answer
thank you for your attention, I wait for the answer
Jason Kiefer, Official Rep
Hendra - we have not assigned weekly awards yet for last week. Prior to May 4th we only have daily awards to the Top 10 images.
My photo is 20% last week on Pets Category.. Why i didn't receive any weekly award? Yesterday i upload another photo on other category, it received best of the day. Something wrong on weekly award ?
Jason Kiefer, Official Rep
We haven't assigned awards for last week yet. That happens in about 3 hours...
