Outstanding Technical Issues

  • 17
  • Problem
  • Updated 1 year ago
  • Solved
  • (Edited)
IF YOU READ THIS POST, PLEASE ADD A COMMENT. Maybe we will get the attention of the site administrators if tons of users speak up.

Jasenka, I think you have reported all of these issues, but I thought it might be good to put them all in one place. If anyone is aware of others that I missed, please add a comment.

1. Though these have improved greatly in recent weeks, I still get crashes due to server errors almost daily.
2. The Blog site with category descriptions has been red flagged by Google due to errors that could allow hackers to harm your computer if you visit it.
3. Several categories of 2017 awards have not been given.
4. The 2017 banner awards also have not been given. Of course, that can't happen till all the category awards are given.
5. The best of month awards for February have not been given, and March will be over in a few days.
6. Awards have not been showing up in the news feed for the past few days.
7. Emails are not being sent to users to let them know they won an award.
8. Images show points awarded for recent daily and weekly awards, but the points are not being added in to the users total.
9. When you win an award, the counter is not updating to reflect your new total number of awards.
10. Pro members reported more than two weeks ago that links to their pro account are not functioning.

While I am glad that the crashes have greatly improved, there are nine other major issues that have not been addressed. I know that all you can do is report them, but maybe it is time for Jason, Justin and Scott to become more involved in this site. It doesn't even seem to be in Maintenance Mode anymore.
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SweetNana55

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  • frustrated and sad.

Posted 2 years ago

  • 17
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Norma Brandsberg

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I think you are opening up your company to a class action lawsuit by not uniformly applying the rules to everyone and failure to differentiate between "similar" and "duplicate." You are damaging every good legitimate photographer, allowing duplicate and similar images in competition even after they have been reported.
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SweetNana55

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Norma, I do not work for Pixoto. So I am not opening Pixoto up to any lawsuits. I am just a user who has a better grasp of how Pixoto works. You may not agree with their policies, but they are what they are.
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DVA

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SweetNana55, I think you can also unsubscribe from specific topic even if you started it. Check the links in the emails you receive. That way you do not have to wait for Pixoto to delete the thread.
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DVA

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Look for "Stop receiving notifications about this problem" link
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Norma Brandsberg

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I have no issues with their policies. I have problems with enforcement of their policies which are erratic and capricious. It seems because they hold a photographer in high regard, they are not holding these photographers to the rules they apply to the rest of us. They are on dangerous ground not enforcing their policies equally. I'm sure you agree enforcement should be unilateral, not capricious.
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Norma Brandsberg

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I am NOT trying to change the policies of Pixoto. I AM trying to make sure they are being enforced equally.
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Jasenka, Official Rep

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This topic is closed.
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Scott Murphy, Official Rep

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I've made it a company policy to no longer close topics. All existing topics will either be merged with similar topics or re-opened until they are addressed.

http://community.pixoto.com/pixoto/to...
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Renos Hadjikyriacou

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This reply was created from a merged topic originally titled Scott Murphy, Jasenka or to Whom it May Consern, Our Patience is Exhausted !! :-(....

Jasenka , honestly, how often and in how many number of occasions did you have to Copy and Paste:
"I'm sorry for the delay. As soon as I get information I'll let you know."
If for every time you Copy and Paste this, they pay you 1€, then you are wealthy and set for life!!!*lol*

Or can you tell us, Jasenka, why nobody gives answers? Is Scott Murphy still at Pixoto?

When Scott Murphy fixed some issues, long time ago, we all raised hopes. Now since months No progress and, we don`t get any answers or informations except Jasenkas Copy and Paste
"I'm sorry for the delay. As soon as I get information I'll let you know."

Seems as if Scott Murphy, can`t be bothered to communicate whith us, has resigned or he disappeared off the face of the earth.

If Pixotos defined goal is to close down the site as soon as most memberships expire, then Pixoto should not remain silent!
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Scott Murphy, Official Rep

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1. Though these have improved greatly in recent weeks, I still get crashes due to server errors almost daily.

You should no longer be receiving any errors. Please confirm.

2. The Blog site with category descriptions has been red flagged by Google due to errors that could allow hackers to harm your computer if you visit it.

Can you provide a screenshot? or instructions how I can see what you are referring to?

3. Several categories of 2017 awards have not been given.

http://community.pixoto.com/pixoto/to...

4. The 2017 banner awards also have not been given. Of course, that can't happen till all the category awards are given.

Correct, we will assign the banners once the schedule has completed. Badge assignment will be Nov 15th
http://community.pixoto.com/pixoto/to...

5. The best of month awards for February have not been given, and March will be over in a few days.

All monthly awards have been assigned to day. October will be assigned as scheduled here:
http://community.pixoto.com/pixoto/to...

6. Awards have not been showing up in the news feed for the past few days.

Are you referring to your Facebook news feed or the Pixoto news feed?

7. Emails are not being sent to users to let them know they won an award.

They should be sending fine now. Please confirm.

8. Images show points awarded for recent daily and weekly awards, but the points are not being added in to the users total.

This should be resolved.

9. When you win an award, the counter is not updating to reflect your new total number of awards.

This should be resolved.

10. Pro members reported more than two weeks ago that links to their pro account are not functioning.

This should be resolved.
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Scott Murphy, Official Rep

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Official Response
I confirmed with the reporter that all issues have been resolved. If anyone else has something unrelated to this topic, please either report a new issue or if there is an existing topic with the same content, leave a comment there.

Thank you