So I won the 'Holiday Portraits' Competition - How Do I get my 'Prize'

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  • Updated 1 month ago
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So I won the 'Holiday Portraits' Competition  - How Do I get my 'Prize' 
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Brian Pierce

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Posted 1 month ago

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Jasenka, Official Rep

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Hello Brian, you'll get an e-mail soon with instructions on how to claim your Pro subscription.
Photo of Brian Pierce

Brian Pierce

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Define soon - still not heard anything 
Photo of Jasenka

Jasenka, Official Rep

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Brian, you should already receive e-mail. Can you please check your e-mail connected to your Pixoto account and please check spam/junk mail too. If you didn't receive it, please let me know and I'll ask that e-mail is resent.
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Brian Pierce

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Nothing ....
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Jasenka, Official Rep

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Hello Brian I have asked that e-mail is resent (both to you and me). I'll let you know when I receive e-mail, so you should receive it too then.
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Brian Pierce

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I got your email saying you're going to send an email - but not got the actual email yet !

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Jasenka, Official Rep

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Brian, I asked Kelly to send both you and me e-mail. I received mine copy yesterday (15 hours ago). Please send me e-mail to jasenka@pixoto.com from your e-mail connected to your Pixoto account and I'll reply to your e-mail with e-mail I received with instructions (to be sure we are sending to correct e-mail address).
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Brian Pierce

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I have got the email and have just signed up to the free 3 day trail
Please make sure that my card is not charged when the trial expires

Brian Pierce 
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Jasenka, Official Rep

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I forwarded your e-mail to Kelly, and she'll make sure that you are not charged.