Slow voting - Pro membership

  • 4
  • Problem
  • Updated 3 weeks ago
  • Solved

Pro membership guarantees images 100 duels in the daily competition. A reason I opted to take such a membership out.

I submitted 5 images on 30th June (three weeks ago) – the number of duels each image has received so far is (number in brackets is score to date) - 100 (511), 73 (480), 99(540), 95(525), 98 (563).

The following day I submitted a further 5 images, the number of duels each image has receives so far is – 89(484), 93(523), 93(517), 86 (527), 94(556)

I usually submit 5 image each day, apart from the odd image (admittedley high scoring images) none have achieved 100 duels in the last three weeks.

I appreciate that low scoring images take time to achieve 100 duels but it wasn’t so long ago that all images regardless of their final score achieved 100 duels within two or three days sometimes quicker. If voting was slow we would receive an email requesting members to undertake extra voting.

To say this is frustrating is an understatement.

Is this lack of duels due to the ‘bug’ suggested in other threads or is the problem a lot simpler – lack of participation.

If the latter is the case is Pixoto doing anything to remedy the situation.

I look forward to hearing Pixoto’s comments.

 

Michael Moore


Photo of Michael Moore

Michael Moore

  • 332 Posts
  • 50 Reply Likes

Posted 1 month ago

  • 4
Photo of Mary Gallo

Mary Gallo

  • 33 Posts
  • 1 Reply Like
Thank you Michael for reporting this problem. I also have the same problem and reported it about two weeks ago. They said they would check it out and have heard nothing since. I also look forward to Pixoto's comments.
Photo of Rita Goebert

Rita Goebert

  • 43 Posts
  • 1 Reply Like
You are definitely not alone. I too, asked about this same issue. I have one still not up to 100 duels that was submitted April 26th. Several from May still short the 100.
Photo of Jasenka

Jasenka, Official Rep

  • 17801 Posts
  • 1285 Reply Likes
Hi all, thank you for informing us that duels are slower then they used to be. I already informed Scott about that and as soon as I get a reply I'll let you know.
Photo of Michael Moore

Michael Moore

  • 332 Posts
  • 50 Reply Likes
Thank you Jasenka for your quick response.

however to inform Scott sounds somewhat simplistic for a serious matter.

I would ask you to request Scott to read my original post to this thread and hopefully he will respond accordingly.
Photo of Jasenka

Jasenka, Official Rep

  • 17801 Posts
  • 1285 Reply Likes
I'll forward your request, Michael.
Photo of Mary Gallo

Mary Gallo

  • 33 Posts
  • 1 Reply Like
Please don't forgot about my slow duel problem Jasenka
Photo of Nadeem Siddiqui

Nadeem Siddiqui

  • 23 Posts
  • 0 Reply Likes
same is the problem with me as well

Photo of Scott Murphy

Scott Murphy, Official Rep

  • 531 Posts
  • 54 Reply Likes
The PRO membership guarantees 100 image duels per image, but I do not see where it states in the daily competition. Perhaps you can provide me a link where you got this information?

That being said, we are working to speed up the rate of boosted and PRO images and already have a solution in place and are working on expanding on that.
Photo of Michael Moore

Michael Moore

  • 332 Posts
  • 50 Reply Likes
Thank you for responding Scott.


My reference to 100 duels in daily competitions was clearly an error on my part (for which I apologise) - it was an attempt to highlight the guarantee of 100 duels which in the past have occurred with in a matter of a few days.


Of the 8 images mentioned in my original post only 3 have achieved 100 duels - still very slow.


It is good to learn that you are now working on this and I look forward to seeing an improvement.


Again thank you for your response,
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 531 Posts
  • 54 Reply Likes
Please give us feedback on how your images respond during the next 48 hours.
Photo of Mary Gallo

Mary Gallo

  • 33 Posts
  • 1 Reply Like
Thank you Scott. I'll let you know how it goes.
Photo of Mary Gallo

Mary Gallo

  • 33 Posts
  • 1 Reply Like
My duels are still slow. Nothing seems to have changed
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 531 Posts
  • 54 Reply Likes
Update, we have monitored the system and everything appears to be moving except a small subset of images, but *it is* catching up.  We will be releasing a change within the next week that will address this small subset of images.

(Edited)
Photo of Michael Moore

Michael Moore

  • 332 Posts
  • 50 Reply Likes
Thank you for the update Scott.
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 531 Posts
  • 54 Reply Likes
Everything should be working smoothly now.  
Photo of Mary Gallo

Mary Gallo

  • 33 Posts
  • 1 Reply Like
Thank you so much Scott.