Slow Awards posting

  • 2
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

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This challenge was due for Award posting on April 30th. It is now May 6th.
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Rita Goebert

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Posted 1 year ago

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Jasenka, Official Rep

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Hello Rita, we are sorry about this. I already informed our tech about the issue that contests are not closing at the appropriate date.
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Melody Pieterse

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Jasenka, it would be appriciated if you could make an official statement why winners are not yet informed. I've tried several times to send a message to you but everytime the message is deleted when posted. So please help us!!
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Jasenka, Official Rep

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Hello Melody, I asked again our tech to check the issue with contests not closing.
Can you please let me know where did you try to send me a message?
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Melody Pieterse

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Hi Jasenka, it was on my profile on the feedback.
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Jasenka, Official Rep

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Thank you for information Melody. Using feedback will just post in this community. Maybe you didn't complete the form. Can you please try again and let me know exactly what happens?
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SweetNana55

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Jasenka, there are now more than TWENTY contests that have finished voting, but have not moved to the closed stage. I think it is time to light a fire under the techs to get this fixed. I know you have informed them of this issue, but maybe more urgency would get noticed.
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Jasenka, Official Rep

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Hi SweetNana, I asked them again to check and correct contests.
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Jasenka, Official Rep

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Hi all, this is fixed now.
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Melody Pieterse

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Thank you very much!!
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Dennis Ba

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Talk about slow, how about 2017 awards? Will they be posted before 2019?
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Jasenka, Official Rep

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Hello Dennis, we are sorry for the delay. Our techs are still working on the best solution to process 2017 yearly awards. As soon as they have a good solution they will implement it.
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Jeffrey Lorber

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Jasenka- help us understand how they can process this every year using the same algorithms and not be able to replicate the process for 2017 yearly awards. Who else can we communicate with to express our displeasure - you are just stuck in the middle.
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Jasenka, Official Rep

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Hi Jeffrey, I really don't know what the issue is with 2017 yearly awards, I am as anxious to see them all awarded as you are.
I think Scott has more information about it and he comes to the community often, so maybe he can give you more information about the delay of yearly awards.
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SweetNana55

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Jasenka, please remind the techs that the April monthly awards are now past due. Now that they have the contests fixed, perhaps they can generate those awards.
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Jasenka, Official Rep

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Hi SweetNana, monthly awards are usually assigned on second Tuesday of the next month as stated in our rules: https://www.pixoto.com/photography-co...

Emphasis is on "usually" - when the month starts near Tuesday (May 1st was on Tuesday) - monthly awards for the previous month (in this case April) are assigned on third Tuesday, so in this case, monthly awards should have been assigned day before yesterday.

I will ask about assignment of April monthly awards.
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Dennis Ba

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When the premise of a website is competition, not posting awards discourages user participation. The all too many technical issues of the last year lead participants to believe that those in charge lack interest and/or dedication. This inevitable, logical conclusion then leads participants to question whether the site will survive. In my case, I'm disinclined to post my best work anymore or participate with the same enthusiasm I did previously. This sentiment, I suggest, is not unique to me but has already spread throughout the core users of the site. Should issues not be speedily addressed now that the "New Version" has been launched, I expect to witness an accelerated exodus from Pixoto before year's end of all but the most casual participants. Just my thoughts.
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Jasenka, Official Rep

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Thank you for your thoughts Dennis, monthly awards are usually assigned on second Tuesday of the next month as stated in our rules: https://www.pixoto.com/photography-co...

Emphasis is on "usually" - when the month starts near Tuesday (May 1st was on Tuesday) - monthly awards for the previous month (in this case April) are assigned on third Tuesday, so in this case, monthly awards should have been assigned day before yesterday.

I will ask about assignment of April monthly awards.
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Dennis Ba

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Jasenka, thanks for all you do here at Pixoto. It seems a thankless job, especially under recent trying circumstances. My biggest concern is that the 2017 yearly awards have not been made almost half way into 2018. Other site irregularities notwithstanding, I consider this an existential problem for a site that has competition at its core, as its premise. Think about it: Every photo is immediately set into competition in the dueling process. That very fact defines Pixoto by establishing competition as the basis for participation. Thus, the concept of the "Award" underlies every action here at the site. Not following through with timely posting of the awards is not only dismissive of Pixoto's very premise but somewhat disrespectful to participants. And, I might add, (and please forgive an apt analogy), sort of like coitus without its culmination :-)
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SweetNana55

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Still looking for April's awards...
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Jasenka, Official Rep

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Hi SweetNana, I'm sorry for the delay, I have asked again.
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Jeffrey Lorber

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And 2017 year end for transportation???
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Jasenka, Official Rep

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Hello Jeffrey, I'm sorry for the delay. All categories 2017 yearly awards have not yet been assigned.

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