Sign up problem

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Solved

Not able to log in or sign up. I'm directed back to login page.
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Ole Christian Eklund

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Posted 6 years ago

  • 1
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Jasenka, Official Rep

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Hello Ole, I'm sorry you are having problems. Can you please let me know are you trying to sign up or sign in?

Do you have account with Pixoto? If you do can you please post link to your profile page?

Are you trying to sign in with Facebook or Twitter or using e-mail and password?
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Ole Christian Eklund

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I had a account. I'm trying to sign up again, but it want let me.
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Jasenka, Official Rep

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Ole, which method do you use for signing up? We only allow new users to sign up connecting to Facebook or Twitter. You will not be able to sign up using e-mail.
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Ole Christian Eklund

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Facebook
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Jasenka, Official Rep

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Ole, can you please send me e-mail to Jasenka@pixoto.com from e-mail that is connected to your facebook account with which you try to sign up? Thank you.
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Ole Christian Eklund

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Sent
Photo of Jasenka

Jasenka, Official Rep

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Thank you Ole. I have forwarded your information to our tech to check what might be the problem. I will let you know as soon as I get information about this.
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Ole Christian Eklund

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Thanks 

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