Hello Sue, it could be that your Facebook Token has expired. You can do the following: 1. Sign out from Pixoto; 2. On Facebook apps page find Pixoto and remove it from apps; 3. Sign back into Pixoto (using Facebook) and your Facebook should be automatically connected.
Nothing happens. I click on the Facebook logo or link to share, but nothing happens. I even check on FB both the general page and on both of my FB pages and there is nothing to indicate I even tried to share.
Debbie, please check if you have pop-ups blocked. There should be a pop-up after you click on "Share on Facebook" on which you need to click further "Publish".
I don't know if I did the correct thing. There wasn't any "Pop-up" or link to "Publish", however there was a link to "share" on Facebook which didn't lead me anywhere when I clicked on it. I went to my account and connected it to Facebook, but I don't know if I was supposed to do that. Is my information/images now open to be stolen or used in an illegal manner? If so, how do I disconnect my account from FB?
Hi Debbie, if you didn't have Facebook connected before Pixoto didn't know where to post your awards (when I checked your account it showed that you did have FB connected that is why I didn't ask you about it).
Since you now connected Facebook please try again to share your awards and let me know if you manage to do it.
All images on Pixoto are publicly visible regardless if the user's account is connected to Facebook or not.
Debbie Salvesen
Jasenka, Official Rep
Jasenka, Official Rep
Debbie Salvesen
Jasenka, Official Rep
Since you now connected Facebook please try again to share your awards and let me know if you manage to do it.
All images on Pixoto are publicly visible regardless if the user's account is connected to Facebook or not.