says I don't have enough credits

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I get message Get duels for this image faster using DuelBoost yet when I proceed it says I don't have enough credits and only have 5 credits yet I have 63 credits???
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Bob Riach

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  • confused

Posted 6 years ago

  • 1
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Sherry Andreason

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Hi Bob,

I am sorry about the problem, I will have the tech team take a look at your account to figure out what is going on. Thank you for the report and for your patience while we look into the problem.
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Mark Zouroudis

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Bob do a refresh and see if the credits change from the 63
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Ainjel

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it happens to me also. Try to restart your computer.
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Bob Riach

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Did that mark and added more credits
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Bob Riach

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its started doing this again
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Terry Gower

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Been doing it to me, I usually just refresh
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Mark Zouroudis

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Are you both using i.e. as your browser? I have to refresh to get the current credits. I will see what happens when I install a different browser tomorrow.
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Michael Haryanto

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i have the same problem
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Sherry Andreason

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Hi Michael can you link me to your Pixoto profile please? I tried to look it up but can't find a Michael Haryanto
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Sherry Andreason

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Just wanted to let you all know I have re-escalated this issue.

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