Rotated image problem?

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
One of my images uploaded correctly and was the right way round, is still the right way round as a thumbnail, but when you view the bigger version it's rotated 90 degrees???

http://www.pixoto.com/images-photogra...
Photo of Dean Thorpe

Dean Thorpe

  • 37 Posts
  • 6 Reply Likes
  • confused

Posted 6 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17954 Posts
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Hello Dean, I'm sorry you are having problem. Sometimes our uploading software can not recognize orientation information that is stored by your processing software. I would suggest opposed to saving file, exporting it. In that way correct orientation information should be saved.
Sometimes using different program to rotate images helps too.

If this doesn't help, please let me know.
Photo of Dean Thorpe

Dean Thorpe

  • 37 Posts
  • 6 Reply Likes
It's never happened before and I have posted hundreds of photos, all edited with the same software, plus as I said the thumbnail on this site is the correct way round, it's only the big version???
Photo of Jasenka

Jasenka, Official Rep

  • 17954 Posts
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Hello Dean, I'm sorry about this. Can you please try deleting photo and uploading again?
Please let me know if the photo is still showing sideways after reuploading.
Photo of James de Luna

James de Luna

  • 24 Posts
  • 2 Reply Likes
it's soooo annoying .... please add rotate button

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