Robbed Again!!

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
No 20% award again even though photos either side of mine had same image score of 553 and they both got a 20% award! Posted this as an idea earlier by mistake!! Definitely a problem! I was looking at a couple of minutes after 4pm UK time.

Link to the photo I am disgruntled about again:

http://www.pixoto.com/images-photogra...
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Chrissie Barrow

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  • frustrated

Posted 5 years ago

  • 1
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Chrissie Barrow

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Link not copied properly. Trying te link again but it is from now not a few minutes after 4pm.
http://www.pixoto.com/images-photogra...
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Jason Kiefer, Official Rep

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Hi Chrissie - I'm really sorry for the confusion.  Images do move around a lot during the day and it looks like when the awards were assigned your image was in a different position.  
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Chrissie Barrow

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Thanks for the reply, Jason.

With regard to my problem, this was not the case this time, it may have been last time (link to last prob - http://community.pixoto.com/pixoto/to...).

I was looking at the same time as the awards were given, about 4pm UK time, and my photo was flanked by two photos with the same image score and they both got a 20% award, whereas mine didn't.
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Jason Kiefer, Official Rep

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Chrissie - Thanks for the follow-up.  Images can change in minutes and we don't have record of where exactly an image was at a particular time.  I will say that in three years we have never had a verified case where an image was due an award and didn't get it.  So it is likely that last a small movement in position between the time your image got an award and the time you looked at it is to blame.