Return to sender due to size restrictions for Diplomatic Mail

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  • Updated 7 years ago
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I ordered a canvas framed print and had it shipped to my Diplomatic Embassy address in Virginia (20189). However I was just notified that they rejected the UPS delivery due to the size and had it returned to you. Since I will be unable to receive the print, I would like to give it to my daughter who lives in the USA. Who at PIXOTO can I contact to change the shipping address to my daughter's, and also so I can pay the additional shipping charges?
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Peter Kennett

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Posted 7 years ago

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Peter Kennett

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So.. Can someone at Pixoto please help me get the print I paid for?
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Jasenka, Official Rep

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Hello Peter, we are sorry about delay in answering.

Can you please send e-mail with order details and request to change shipping address to info@pixoto.com

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