Ratings Removed from My Photos, Due to New Classification Added by Pixoto

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Not a problem

It appears that Nature Up Close has added a new category, which was needed. However, someone at Pixoto reclassified my photos into this category, causing me to lose my high ratings in the contests I was entered in. This is causing me to dislike this website and want to seek a new photography site.
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Hello Suzanne, we didn't add a new subcategory under Nature up close category in years. Can you please post links to images in question so I can check what the issue is?
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Hello Suzanne, I've checked what the issue is. You submitted images of insects to Nature up close category. Insects belong in Animal category, always have been (since 2011), and don't belong in Nature up close category - you can check category description page here: http://blog.pixoto.com/category-descr...

You submitted two of your images on January 25th, 2018 and third image on January 28th, 2018 - so in last 3 days. Since insects are part of the Animal category (and always were, as I explained before) your images were reported as being in incorrect category and recategorized to their correct category - Animal category.

I hope this helps.
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like
But the issue remains, that when my photos were moved to this new category, all of my photos were paused and required me to spend more credits or pay for more credits, and their high ratings were dropped in the contests that the photos were in and were closing soon. Explain to me how this works: So someone reported my images (after they received high ratings), and they were reclassified and lost their ratings, so why is it that Pixoto cannot immediately notice that an image is improperly classified, and move before ratings and duels begin? Thereby the photographer doesn't lose money, credits and ranking? Check the Leader Board for Nature Up-Close, to find: Trees in a snowy field w/sunset (landscape), a man walking in afield (?), a spider in a spiderweb (insect), a boat on a river, a large stream with a tree in it, a tree lined road, multiple waterfalls at a distance (landscape). So why were mine pulled out, and not these others (insects, landscapes) from the Nature Up-Close?After being excited about Pixoto as a new user, I'm discouraged by the poor management of how images are not monitored for appropriate class, and even contests that the moderator is NOT adhering to the rules they laid out for the contest. Randomly disqualifying some deemed against rules, others not disqualified, clearly against rules. The site is not well managed. And I lost rankings because someone moved my photos, and left others in the Nature Up-Close, that do NOT belong there. Fair? I think not.
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like
See my reply to the comment below. Additionally, why are subcategories not being voted on exclusively in voting? Why put a butterfly up against a lion or a rodeo horse. Seems pointless to have subcategories that are vastly different, complete as a whole under a category. I list examples in the post below. My opinion is that the site needs a lot of improvement and seems quite unfair in its practices and management for contributor and moderators.
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Suzanne, on Submit page it clearly says "Fine Print: respect category definitions" - and if you click on "category definition" you'll be redirected to our Category description page: http://blog.pixoto.com/category-descr...
There it is stated:
"Animals – Photos of any type of animals except dogs and cats. This includes true Wildlife as well as Zoo animals and captive animals. Subcategories: Amphibians; Fish; Sea Creatures; Reptiles; Horses; Spiders & Insects; Birds; Lions, Tigers & Big Cats; Other; Other Mammals"

So photographs of insects belong in Animal category.

If you have submitted images in the correct category when you first published them, they wouldn't have to be recategorized.

We rely on users to report images that do not comply with our rules or are in the incorrect category. If you see an image that is in incorrect category please do report it.

Pixoto will not interfere in moderation of community contests - if the user is not satisfied on how community moderator runs the contest user can state his/her mind in survey e-mail that will be sent after contest winners are announced.

Subcategories are for organizational purposes only. Since awards are assigned on category level all images in one category can duel each other, regardless of the subcategory.

Since you are a new user, I would suggest reading following links:

http://blog.pixoto.com/category-descr...

https://www.pixoto.com/about

https://www.pixoto.com/photography-co...

https://www.pixoto.com/terms

http://blog.pixoto.com/2012/09/why-wi...

I hope this helps.
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like
Thanks, but no thanks, "Official Rep" - from reading a lot of comments here, there are some real problems with Pixoto. I don't care to offer my photos to the site. I see many, many, many photos that are miscategorized. Quite certain that someone with technology knowledge would be able to write computer code that would render it possible that when a photo was reclassified, that ratings would not be lost. Pixoto lacks the technology skill to make this happen, though the site has been in existence for many years? "Official Rep", sure seems like your management could look into the technology solution, given the skill set of those in technology outside of Pixoto. But it would appear that Pixoto is not current with it's technology, and pushes blame off onto the user. Poor management practice. Upgrade your site.
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Suzanne, as explained before, we rely on users to report images in the incorrect category, so please do report them.
Suzanne, when the image is recategorized it will lose all points, awards, and score - it was meant to be - it is programmed that way - it is not lack of technical skill.
That is because the image was in incorrect category and dueled images that it shouldn't duel in the first place, and it would be an unfair advantage for the image to keep score, points, and awards from the category where it shouldn't be in the first place.

I hope this helps.
Photo of Karen Mac2

Karen Mac2

  • 136 Posts
  • 33 Reply Likes
And every year for several years, I asked about re-classifying insects out of animals! But it's okay! :)
It's kind of hard to run butterflies and bees and spiders against elephants and tigers and bears. Oh well.
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like
Excellent point. I just scrolled through the duels for voting, and the subcategories in Animals rarely go up against each other. Ex. I saw a butterfly vs rodeo horse, a duck vs rodeo horse, hummingbird vs rodeo horse, bird vs pigs. It should be laid out so that subcategories are voted on exclusively against each other. Like you said butterfly vs elephant = no sense.
Agreed... "oh well"
Photo of Chris Cavallo

Chris Cavallo

  • 17 Posts
  • 0 Reply Likes
Pixoto continues to patronize us with a few comments, then nothing when there are rebuttals as usual!
Photo of Suzanne Kelley

Suzanne Kelley

  • 7 Posts
  • 1 Reply Like
Well, I got a lengthy rebuttal above. Sadly, when a company's management lacks the technology to make their site better, the management or "Official Reps" get lazy, don't improve their site and push blame off onto the user. On a site that uses people's photographs and artistic work in a competitive contest, they need to step up their game and bring in proper technology, rather than blaming the user. I saw many photos reclassified. Someone could report another to cause them to lose points in a contest that they want to win, to bump the ranking of the photo in the contest if it's winning. Simple technology code would allow the reclassification of a photo, and keep the photo rating/rank intact in any contest they are in. Typical poor management.
Photo of Chris Cavallo

Chris Cavallo

  • 31 Posts
  • 2 Reply Likes
agreed, they banned me from commenting on anything because I told everyone in a poorly judged/run contest making complaints to speak up!
http://community.pixoto.com/pixoto/to...
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Chris, your account is banned from commenting because you were spamming users to join your Facebook page.
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Suzanne, when the image is recategorized it will lose all points, awards, and score - it was meant to be - it is programmed that way.
That is because the image was in incorrect category and dueled images that it shouldn't duel in the first place, and it would be an unfair advantage for the image to keep score, points, and awards from the category where it shouldn't be in the first place.
Users can't recategorize images, they can only report them, and we have report team that will check each report and decides if the image is indeed in the incorrect category, or report was invalid.
Category score and contest score do not influence each other, and even if the image is recategorized from one category to another, that will not influence image score in any contest image is in, that will influence only category score.

I hope this helps.
Photo of Chad Roberts

Chad Roberts

  • 24 Posts
  • 0 Reply Likes
Thats just wrong. This happens to me a lot
Photo of Jasenka

Jasenka, Official Rep

  • 17928 Posts
  • 1291 Reply Likes
Hello Chad, please check reply here: http://community.pixoto.com/pixoto/to...

This conversation is no longer open for comments or replies.