Problems to enter my profile

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  • Problem
  • Updated 5 years ago
  • Solved
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Hello, I have a problem which is that I am not anymore able to enter my account on pixoto. I opened my account with my following e-mail adress:

I am sure that my pwd ist he right one but everytime I try to get in the answer I get is: „Your login attempt was not successful, try again. Reason: Bad credentials.“

I put the application on my face book profile as well, but there I have another e-mail address. My doubt is that this could have created some “confusion” in the system, because when I get in via facebook I find another profile of mine, which I probably opened without being aware of what I did that time. There are just one or two pictures of mine. The e-mail adress I have on f bis:

I would be very grateful if you could help me to solve the problem or at least if you could tell me how to get in touch with somebody who could help me. I opened the account as a pro.

I would be very grateful for any help that will enable me to enter my account again. Many thanks in advance for your help. Look forward to your reply at your earliest convenience.
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Best Regards
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Bruno Brunetti

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Posted 5 years ago

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