Problem resubmitting pictures

  • 1
  • Problem
  • Updated 7 years ago
  • Solved
Archived and Closed

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When I resubmit a picture, it takes 10 points from me but does not actually resubmit the picture. Some pictures will resubmit OK but most won't.
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Darrell Raw

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Posted 7 years ago

  • 1
Photo of Darrell Raw

Darrell Raw

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Well I'm now 178 points in the negative. I won't be voting or trying to submit pictures until this is fixed. It's annoying as hell to have to vote for 10 pictures to submit one or resubmit, it's intolerable to have 10 points taken off and still not have my images resubmitted.
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Jason Kiefer, Official Rep

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Darrel - so sorry about this. We probably won't have a fix for this before monday but in the meantime I added a bunch of credits to your account to keep you humming. Could you try clearing your browser cache - logging out, closing your browser, and then opening and logging in to Pixoto? Let me know if that fixes it.

Thanks

Jason
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Darrell Raw

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Thanks for the points Jason. I've tried this on chrome, Firefox, ie and safari on a laptop, computer, iPad and iPhone, it seems to be related to images that have the "pending review" button or were submitted around the same time as that issue came up. My newer images can be resubmitted with no issues.
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Jason Kiefer, Official Rep

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Hi Darrell - we just did a new release. Can you see if this is fixed?
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Darrell Raw

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Seems to be, but I deleted and resubmitted the affected images. It's not happening on any of the more recent ones.

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