problem in voting

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Solved

can't see images in image duel
Photo of Ghazala S Mujtaba

Ghazala S Mujtaba

  • 8 Posts
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 18149 Posts
  • 1310 Reply Likes
Hello Ghazala, did you updated your OS, browser or antivirus software recently?

Can you please post screenshot of what you see when you try to vote?
Photo of Ghazala S Mujtaba

Ghazala S Mujtaba

  • 8 Posts
  • 0 Reply Likes
Hi, i use laptop & local network ,just installed new version of Anti virus and updated my soft wares
The problem is i can't see my cover picture and some of my images although when i share them on Facebook i see them perfectly
2) In Image dual either i don't see images regularly or they slip so quickly that i don't know when i vote which image actually get voted
3) i'm not having this problem on any other site
Please help me in solving this issue
Photo of Jasenka

Jasenka, Official Rep

  • 18149 Posts
  • 1310 Reply Likes
Ghazala, can you please post screenshot of how you see your cover image and your photos, and also can you please post screenshot of duel where images are not displayed?

You can sent screenshots also to me at jasenka@pixoto.com

Please also let me know what OS and browser you are using, and if you have tried different browser?
Photo of Ghazala S Mujtaba

Ghazala S Mujtaba

  • 8 Posts
  • 0 Reply Likes
As you suggested i tried two different browsers Google & Opera,there i could see my cover photo but same problem with A) image dual : some time both pic appear ,some time only one ,some time no pic at all & some time images slip so quickly that i don't know when i vote which image get voted
B) i can't see images in the contest
c) Many of my images are such which i can't see ,if i won an award & share it on Facebook than i can see them
Photo of Jasenka

Jasenka, Official Rep

  • 18149 Posts
  • 1310 Reply Likes
Thank you for information. I forwarded your issue to our tech and I'll let you know when I get reply.
Photo of Ghazala S Mujtaba

Ghazala S Mujtaba

  • 8 Posts
  • 0 Reply Likes
Thanks for your Help ,waiting for your reply

This conversation is no longer open for comments or replies.