Print Order system is not working now

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  • Updated 1 month ago
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I have tried to order a print on pixoto and that failed. Every time I try it I get a message: The amount charged ($111.98) doesn't meet the expected price $159.88
...This may be because you have a 25% Off sale?? I DO want to order it at the DISCOUNT price, but I cannot solve the problem. ....a 16x24" canvas wrap, framed of this photo: http://www.pixoto.com/images-photogra...
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Peter K Burian

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Peter, we are sorry about this, I forwarded your issue to our tech and asked to be corrected. I will let you know when it is done.
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Peter K Burian

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I tried it again ... still does not work ...too bad because I really want to order a large, framed canvas print ... I get a message: The amount charged ($107.98) doesn't meet the expected price $159.88
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Peter K Burian

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Ok, thanks. I do want to order it and at the discount price. (I wish shipping to Canada were not so expensive. Wonder if there is a solution to this.)
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Peter K Burian

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I tried it again ... still does not work ...too bad because I really want to order a large, framed canvas print ... I get a message: The amount charged ($107.98) doesn't meet the expected price $159.88
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Jasenka, Official Rep

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Hello Peter, I'm really sorry about delay. I will let you know as soon as I get reply.
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Peter K Burian

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I tried to order a 24x36 inch floating frame print of one of my images again today, and again got a message that the amount charged doesn't meet the expected price ....

I assume because the expected price is the full price with no discount.

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Photo of Jasenka

Jasenka, Official Rep

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Hello Peter, I'm sorry about this. I have asked our tech to check your order.
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Jasenka, Official Rep

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This is fixed

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