points

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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won awards but points not going up
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Jay Anderson

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Posted 6 years ago

  • 2
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Lenore

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Were they by any chance challenge awards? There are no points for those. If you enter a challenge and place in the top three, there are credit rewards, but none of the challenges earn us points if we get awards in them.
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Jo Gonzalez

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I would love for some one to do me a big favor and check the points I have. I feel that I have not gotten the right amount of points my self... Not that we can use them for anything worth while but still it would be nice to make sure that the amount I have is right.
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Lenore

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Jo, you can go through your emails from Pixoto advising you about awards; the points will be listed in the emails. Grab a calculator and have at it :-)

If your total doesn't match what you see here, the only reason I can think of for that would be if you had an image deleted by Pixoto, or if you deleted one yourself, that had won an award. If the numbers don't match up, Pixoto staff should be able to fix it for you.
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Jasenka, Official Rep

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Hello Jay and Jo, we run correction scripts for points so if your points are not correct they will be updated when correction script runs.

Also, as Lenore mentioned, challenge awards have no points.

I hope this helps.
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Jo Gonzalez

  • 31 Posts
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IT does and I thank you very much..

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