Pixoto won't let me sign in. It says the reason is bad credentials. What does that mean, and how do I fix it?

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Solved

Pixoto won't let me sign in. It says the reason is bad credentials. What does that mean, and how do I fix it?

my email is :myagyaiki@gmail.com

id : pilipetis
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
  • sad

Posted 3 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Hello Sorin, we checked your account and don't see any issues with it. Can you please try clearing your browser cache or try a different browser? Also please try to sign-in using Facebook sign in.

Please let me know if this doesn't help.
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
thank you for your reply ,

my facebook account is temporarly closed (dont have time for it )

i have tryed a different browser, cleared cache,reset password it just sends me to home page
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Sarina, can you please try resetting your password and make a new one? Just please click on "Forget password" and follow instructions.

Please let me know if this doesn't help.
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
thanks for your help , changed the password and the same problem....
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Thank you for information Sorin, I'm sorry I don't know how to help you anymore, I'll have to forward your issue to our tech. I'll let you know as soon as I get a reply from him.
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
thank you very much for your help, i will try to login with facebook when i will have time , thanks
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
hy .me again , i sign in with facebook this time but with no result ,

pixoto says login succseful but does not load only the home page
Photo of Jasenka

Jasenka, Official Rep

  • 18282 Posts
  • 1325 Reply Likes
Hi Sorin, I'm really sorry about the delay, I didn't get a reply yet, I'll ask again.
Photo of sorin pilipeti

sorin pilipeti

  • 6 Posts
  • 0 Reply Likes
its no problem , thank you very much for your help

This conversation is no longer open for comments or replies.