Pixoto won't let me sign in. It says the reason is bad credentials. What does that mean, and how do I fix it?

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  • Updated 2 years ago
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Pixoto won't let me sign in. It says the reason is bad credentials. What does that mean, and how do I fix it?

my email is :myagyaiki@gmail.com

id : pilipetis
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sorin pilipeti

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Posted 2 years ago

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Jasenka, Official Rep

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Hello Sorin, we checked your account and don't see any issues with it. Can you please try clearing your browser cache or try a different browser? Also please try to sign-in using Facebook sign in.

Please let me know if this doesn't help.
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sorin pilipeti

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thank you for your reply ,

my facebook account is temporarly closed (dont have time for it )

i have tryed a different browser, cleared cache,reset password it just sends me to home page
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Jasenka, Official Rep

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Sarina, can you please try resetting your password and make a new one? Just please click on "Forget password" and follow instructions.

Please let me know if this doesn't help.
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sorin pilipeti

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thanks for your help , changed the password and the same problem....
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Jasenka, Official Rep

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Thank you for information Sorin, I'm sorry I don't know how to help you anymore, I'll have to forward your issue to our tech. I'll let you know as soon as I get a reply from him.
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sorin pilipeti

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thank you very much for your help, i will try to login with facebook when i will have time , thanks
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sorin pilipeti

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hy .me again , i sign in with facebook this time but with no result ,

pixoto says login succseful but does not load only the home page
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Jasenka, Official Rep

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Hi Sorin, I'm really sorry about the delay, I didn't get a reply yet, I'll ask again.
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sorin pilipeti

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its no problem , thank you very much for your help

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