Pixoto mobile app not showing images.

  • 6
  • Problem
  • Updated 5 years ago
  • In Progress
Pixoto mobile app not showing most of the images. I can't even vote because it may show only one image, sometimes no images at all, and occasionally two images. I have deleted the app twice and this does not fix it. Can't see my own images either.
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Lisa Hendrix

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  • frustrated

Posted 5 years ago

  • 6
Photo of Johnny Thomas

Johnny Thomas

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Try turning your cell phone totally off and on again and then check out the app and see if it works.
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Lisa Hendrix

  • 34 Posts
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Thank you. I tried that, unfortunately, it did not work.
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Jasenka, Official Rep

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Hello Lisa, thank you for reporting, I forwarded your report to our tech to be checked.
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Laddawan Donohue

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I have the same problem and I can't do the contest on my phone either. Please help.
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Lisa Hendrix

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Me either Laddawan.
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Lisa Hendrix

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No, Thank you Jasenka!!!
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theresa young

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I can't see more than half the images on my iPhone at all! Can you please tell me if someone is working on fixing this problem?
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Lisa Hendrix

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One of the Official reps is forwarding it to the tech department.
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Bridgette Rodriguez

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Out of curiosity, are you referring to their actual Pixoto test app, or are you just using your cell phone's internet browser to access your Pixoto account (which I do and had problems with)?
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Lisa Hendrix

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Actually it does it on both the wifi-comcast and my cell provider-Verizon LTE. It works fine on my computer. Wait that's not your question. Doh! The app. I haven't tried using the Internet brower on my iPhone to access it.
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Bridgette Rodriguez

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Thanks. I generally have just a few problems when I use my laptop/desktop, but definite have issues voting on my cell (using the internet and not their own app).
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Lisa Hendrix

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Bridgette, I can access it on safari! Thx.

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