pictures rotated by pixoto when submitted please fix

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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I just submitted 7 0r 8 pictures 4 of the pictures were rotated 90 degrees when posted. One is labeled historic kingston ny waterfront the rest are of the sloop clearwater. Please fix this
Photo of Alec Halstead

Alec Halstead

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Posted 6 years ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Alec, I'm sorry but you will have to delete images and reupload them again. We can not rotate already uploaded images.

What happened is when you have saved images the information on them about orientation was not saved correctly so our uploading script found incorrect information about orientation.

Please try exporting image as opposed to saving them, that should save correct orientation information on images.

Please let me know if this doesn't help.

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