Photos stalling in "Submit phase" though I've submitted 50 pics i last few weeks.

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  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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Ok....I get my photo to submit from Flicker, fill out the Headers and hit submit. It says "submitting" then just sits there. What is the problem? Have routed photos thru facebook with same results. Help.
Photo of Linda Clark

Linda Clark

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Posted 7 years ago

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Photo of Sherry Andreason

Sherry Andreason

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Hi Linda.,

Can you link me to one of the images? It is probably a conflict in image size, the images must be at least 900 pixels in one direction, either width or height.

If the size is not a problem then check to see if you have enough credits to submit images. On the submit page if you scroll down and look at the Submit button it will tell you how many you need to submit the images and to the right of there it will show how many credits you have.

If you need more credits you can earn more by clicking the Vote item at the top of the Pixoto.com screen.
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Sherry Andreason

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Linda I heard back from the tech team, it seems there is a bug with Flickr submissions. It is on the list of items to repair, but the functionality is not working at the moment. I am sorry.

I know that submissions from Facebook are working as are submissions from your computer.
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Jason Kiefer, Official Rep

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This should be fixed. Please let us know if you have any other problems.
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SumPics Photography

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This is marked as solved, but I'm having issues with some images I'm trying to submit from Flickr. The size of the image is large enough and I have plenty of credits. Any idea why this would be happening?

I'm getting the same issue where it goes to submitting and seems to hang there.

And now it submitted after I changed the name on Flickr. Sorry, trying to figure it out myself, but it seems rather random.

Currently happening on http://www.flickr.com/photos/sumpics_... but stopped after I renamed in Flickr.
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Jasenka, Official Rep

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Hello SumPics, are you able to upload now? Just wanted to be sure if all is ok now, or we need to look at it.
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Jasenka, Official Rep

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Hello SumPics, do you get any error messages while trying to upload?
Can you please check if the photos are smaller then 20MB?
Can you also let me know what OS and browser you are using and if you have tried different browsers?
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SumPics Photography

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No error messages, just stays on 'submitting'. The photos are smaller than 20MB, I'm using windows 8 with chrome browser. The same thing happens in Internet Explorer.
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Jasenka, Official Rep

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Thank you SumPics, I will forward this information and we will look into it.
Photo of SumPics Photography

SumPics Photography

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Tried again today, still goes to submitting and then nothing. Each of these just stays at submitting.
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Jasenka, Official Rep

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Thank you for information SumPics. I'm sorry but I didn't get any feedback yet about this. As soon as I do I will let you know.
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SumPics Photography

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Just cancelled my PRO account. Still can't submit via Flickr.
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Jasenka, Official Rep

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Hello SumPics, I will cycle back with our tech about this. I'm really sory that it takes so long.
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Verity Wedderburn-Ogilvy

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I'm having this problem too from Flickr. Some go though others just hang on 'submitting'
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Jasenka, Official Rep

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Hello Verity, can you please e-mail me some images (as attachment) that just hang on submitting? My e-mail is jasenka@pixoto.com
I would like to check current memory size on files so I will need actual files you are trying to submit.
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Verity Wedderburn-Ogilvy

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I'm importing them from Flickr direct so I'm not sure what size it take of images?
I've had 2 shots re-categorised and lost awards for them as the obvious categories were not available when I submitted - I get a different list every time i submit? Your site is very hard work!
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Jasenka, Official Rep

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Verity, please send me images you are trying to import from Flickr.

Can you please post screenshot of categories selection when you try to import images?

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