Photo is not submitting. Actually it's submitting but never finish submitting. What can I do to submit new photos?

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Submission of photo never gets finished. It started to happen some time ago. I am using ASUS laptop with windows 8.1 and google chrome web browser.
Photo of Paulius Bruzdeilynas

Paulius Bruzdeilynas

  • 4 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17953 Posts
  • 1295 Reply Likes
Hello Paulius, can you please make sure your photos are not smaller then 20 MB, in jpg. Do you get any error when you try to upload?

Can you please let me know exactly what is happening and in which stage (upload or submit)?
Photo of Paulius Bruzdeilynas

Paulius Bruzdeilynas

  • 4 Posts
  • 0 Reply Likes
My files are not bigger than 20MB. The thing is that when I'm trying to upload a new photo all process stops in submitting. It's when you enter title and category and press submit and appears note "submitting". From this point I can wait hours and nothing happens.
Photo of Jasenka

Jasenka, Official Rep

  • 17953 Posts
  • 1295 Reply Likes
Thank you for explanation Paulius. I have forwarded this to our tech to check it.

This conversation is no longer open for comments or replies.